Returning your purchase:

Thanks for shopping at El Cerro Trinkets.

If you are not entirely satisfied with your purchase we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you. You will receive the credit as soon as your bank has forwarded the payment to you.

Shipping

You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, please contact us at wagner.marilyn@mail.com

 

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